Being able to find a good local auto repair shop is part of budgeting wisely. If you own a vehicle, you will need to pay for the scheduled maintenance that keeps your vehicle running smoothly. There may also be major repairs that need to be performed. By having already chosen and worked with a shop, you will be able to save yourself some worries.
To start, ask people you know who they have do their auto work. Someone will have a great mechanic in mind for you and someone else will be able to tell you who they believe you should steer clear of. In addition, ask them if the repair was completed on time. Did the shop do what they said they would do? Was the bill the amount you were quoted? Are they happy with the service they received?
Check with the better business bureau for any complaints that have been lodged against the shop. Also find out if they were solved to the satisfaction of the customer. Another place to get more information is the internet. There are several sources that will review or comment on shops.
An advantage to using a shop locally is they will want you to refer other customers to them, and will work hard to please you as a customer. They do not specialize in any one particular make or model but rather have experience with working on everything. This experience makes it possible for them to find the issue more quickly and at times offer solutions that may save you money in the long run.
Find out if they have a certificate for ASE Master Mechanic. ASE stands for Automotive Service Excellence, and is a voluntary program that test mechanics on repair issues. Once they pass the test they receive the certificate. If the shop does not have one for master mechanic, do they have an ASE certificate at all? You may want to also ask how many years of experience their technicians have.
Take the vehicle into the shop for an oil change or something else that is simple. While there, you can determine if the technicians seem knowledgeable and skilled at their work. Also, if they charge you the amount agreed upon or if they have hidden charges that you did not know about until the work was completed. This will give you an opportunity to find out if you like the shop before you need major work done.
There are several reasons to find a good local auto repair shop. They are a part of the community and will want to do a good job so that you will refer them to others. If there is an issue with the repair, they are close by to correct it for you.
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